Privacy Policy

Highway Casino respects the privacy of players and aims to handle personal information in a fair, transparent and secure way. This policy describes the types of information that may be collected, the reasons it may be used, how it may be shared, how long it may be retained and the choices available to players.

This policy applies to information collected through the Highway Casino website, account services, customer support channels, payment activity, verification processes and related online interactions. It should be read together with any other notices or terms shown during registration, account use or particular transactions. Those notices may provide additional information about a specific collection or use of personal information.

By using the website or services, players acknowledge that their information may be handled as described in this policy. Where consent is required for a particular activity, consent will be requested in an appropriate way. Players can withdraw consent for activities based on consent, subject to any legal or operational requirements that may still apply.

Highway Casino may use personal information for the purposes connected with providing and administering the services. The main purposes may include the following:

• Creating, verifying, maintaining and administering player accounts.
• Processing deposits, withdrawals and other account or payment transactions.
• Completing identity, age, security, anti-fraud and anti-money-laundering checks where required.
• Providing customer support, investigating questions and resolving complaints or technical issues.
• Communicating about account activity, service notices, security matters, policy changes and other important information.
• Personalising website content, remembering preferences and improving the operation, performance and usability of the website.
• Monitoring activity to detect, prevent and investigate fraud, abuse, unauthorised access, collusion or other harmful or unlawful conduct.
• Meeting legal, regulatory, tax, accounting, record-keeping and law-enforcement obligations that apply to the services.
• Sending marketing communications where permitted and where the player has provided consent or another lawful basis applies.

Personal information will not be used for a purpose that is incompatible with the purpose for which it was collected unless the law permits or requires that use, or the player has been informed and any required consent has been obtained. Marketing messages should include a practical way to opt out where appropriate. Opting out of marketing does not stop essential service, security or transaction communications.

Sharing information

Information may be shared with carefully selected service providers that help operate the website and services. These providers may support payment processing, identity and document verification, hosting, technology, customer support, security, fraud prevention, analytics, communications and professional services. They should only receive information needed for their role and are expected to handle it securely and appropriately.

Information may also be disclosed where reasonably necessary to protect players, Highway Casino or others, to enforce applicable terms, to investigate suspected misconduct, or to respond to a lawful request from a court, government body, enforcement agency or other authorised party. If information is handled in another country by a service provider, suitable measures may be used to protect it, subject to applicable requirements.

Players may contact Highway Casino about their personal information and may ask for help exercising available privacy rights. Requests are assessed in accordance with applicable requirements, and reasonable steps may be taken to confirm the requester’s identity before information is provided or an account change is made.

For privacy questions or data requests, contact support@highwaycasino.wtf. Players can use this address to request access to the personal information held about them, ask for inaccurate or incomplete information to be corrected, request deletion of their data where deletion is available, or withdraw consent to marketing communications. A request should explain what is wanted and include enough information to help identify the relevant account.

• Access: ask for confirmation about whether personal information is held and request a copy or summary where available.
• Correction: ask for information that is inaccurate, outdated or incomplete to be corrected.
• Deletion: ask for personal information to be deleted where it is no longer required and no legal or legitimate reason requires it to be kept.
• Marketing consent: withdraw consent to promotional communications at any time. Marketing preferences can also be changed through an available unsubscribe option.
• Questions or complaints: contact support@highwaycasino.wtf if there is a concern about how personal information has been handled.

Some requests may be limited where information must be retained, disclosure would affect another person’s privacy, processing is necessary for security or legal purposes, or another permitted exception applies. If a request cannot be completed in full, an explanation may be provided where appropriate. This policy may be updated from time to time to reflect changes to the website, services, privacy practices or applicable requirements. The current version will apply when it is published on the website.