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Highway Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Highway Casino. Please read them carefully before creating an account, depositing funds or using any available games and services.
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1. General terms and acceptance
These Terms & Conditions govern your use of the Highway Casino website, account services, games, payment facilities, promotional offers and related content. By accessing the website or using any service, you confirm that you have read, understood and agreed to these terms. If you do not agree with any part of them, you must not use the website or open an account.
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Additional terms may apply to particular games, competitions, promotions, payment methods or features. Where additional terms apply, they will be made available with the relevant service. Those terms form part of these Terms & Conditions. If there is an inconsistency, the specific terms for the relevant service may apply to that service to the extent permitted by law.
You are responsible for reading the current version of these terms before using Highway Casino. We may update, amend or replace these terms from time to time. Changes may be made to reflect legal requirements, changes to our services, security measures or operational needs. Continued use of the website after an updated version is published means that you accept the revised terms.
- You must use Highway Casino lawfully and in accordance with these terms.
- You must provide accurate, complete and current information when requested.
- You must not use the website for fraud, money laundering, unlawful activity or any improper purpose.
- You must not interfere with the security, operation or availability of the website.
- You must comply with all laws that apply to you in Australia or in the place from which you access the service.
2. Eligibility and account responsibilities
Highway Casino is intended for adults who are legally permitted to participate in online gambling services. You must be at least 18 years old and must not be prohibited from gambling under any applicable law, court order, self-exclusion arrangement or other restriction. We may refuse an account or restrict access where eligibility cannot be confirmed.
You may be asked to verify your identity, age, address, payment details or source of funds. Verification checks may be completed before an account is activated, while an account is in use or before a transaction is processed. You agree to provide documents and information that are genuine, accurate and reasonably requested. Failure to complete verification may result in a delay, restriction, suspension or closure of the account.
You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not allow another person to access or use your account. If you believe that your account details have been lost, stolen or used without permission, you must take reasonable steps to secure the account and notify us through the available support channel.
- Only one personal account may be maintained unless we expressly approve otherwise.
- An account must be registered in your own name and used only by you.
- You must not sell, transfer, lend or otherwise provide access to your account.
- You must not create an account using another person’s identity or payment details.
- Information supplied during registration and verification must remain accurate and up to date.
- We may suspend or close an account where we reasonably suspect a breach of these terms, unlawful conduct, fraud or a responsible gambling concern.
If an account is closed or suspended, you must not open or use another account to avoid the restriction. Any attempt to do so may result in further account action and the review of related transactions.
3. Deposits, withdrawals and transactions
Available payment methods, processing requirements and transaction conditions may vary. You may only use a payment method that belongs to you or that you are authorised to use. We may require evidence of ownership or authorisation before accepting a deposit or processing a withdrawal.
You should deposit only money that you can afford to lose. Gambling should not be treated as a way to earn income, repay debts or solve financial problems. Before confirming a deposit, check the amount carefully and make sure that your account settings and personal budget are suitable for your circumstances.
Deposits may be subject to checks by payment providers, financial institutions and applicable legal or regulatory processes. A transaction may be declined, reversed, delayed or placed on hold where required for security, verification, technical or compliance reasons. We cannot guarantee that every payment method will be available at all times.
Withdrawal requests may be reviewed before release. We may need to complete identity, payment, fraud, responsible gambling or source-of-funds checks. Withdrawals will generally be returned using an approved method and may be subject to the rules of the relevant payment provider. Processing times can vary and depend on the method used, the information supplied and the completion of any required checks.
- You are responsible for checking that deposit and withdrawal details are correct.
- You must not use Highway Casino to move funds for another person.
- We may reject payments that appear suspicious, unauthorised or inconsistent with your account information.
- You remain responsible for any fees, charges, taxes or currency conversion costs imposed by your bank or payment provider.
- If funds are credited to your account in error, you must not use them and must notify us through the available support channel.
- We may correct an obvious payment or balance error where reasonably necessary.
Any tax obligations arising from your gambling activity are your responsibility. You should obtain independent advice if you are unsure about how Australian tax rules or other financial obligations may apply to you.
4. Games, promotions and account balances
Games and results
Games must be used in accordance with the instructions displayed on the website. Game outcomes are determined by the applicable game system and, where relevant, random outcomes. You accept the result recorded by the website as final, subject to correction of a clear technical or administrative error. If a game is interrupted by a system fault, network issue or other technical event, we may review the affected activity and take reasonable steps to correct the issue.
We do not guarantee uninterrupted access, continuous availability or error-free operation. Scheduled maintenance, updates, security measures, third-party failures or events outside reasonable control may affect access to the website or a game. We may suspend, withdraw or change a game or feature where necessary, including for technical, legal, security or operational reasons.
Promotions and offers
Promotions, bonuses and other offers may be subject to separate promotional terms. Those terms may include eligibility requirements, participation limits, expiry conditions, wagering requirements, game restrictions, withdrawal conditions and rules about duplicate or linked accounts. You should read the specific terms before accepting or using an offer.
We may amend, withdraw or refuse a promotion where permitted by law, including where there is a technical error, suspected abuse, fraud, collusion, multiple-account activity or a breach of the relevant promotional terms. A promotion must not be used in a way that is unfair, misleading or inconsistent with its stated purpose.
Balances and errors
Your account balance may include deposited funds, winnings and promotional amounts that are subject to separate conditions. You should review your balance and transaction history regularly. If you identify an error, unauthorised activity or unexplained adjustment, notify us promptly so it can be investigated.
5. Responsible gambling, privacy and legal information
Responsible gambling
Gambling should be an enjoyable form of entertainment, not a source of financial support. Set a personal budget and time limit before you play, and do not chase losses. If gambling is affecting your finances, relationships, work, health or wellbeing, stop playing and seek help from an appropriate Australian support service or qualified professional.
Highway Casino may provide account tools and support options designed to help you manage your gambling. These may include deposit limits, time reminders, breaks, account restrictions or self-exclusion. Available tools, eligibility requirements and the time needed for changes to take effect may vary. A limit is not a guarantee that you will avoid loss, so you remain responsible for monitoring your activity.
Privacy and communications
Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. Information may be collected and used for account administration, identity verification, payment processing, security, responsible gambling, customer support, legal compliance and service improvement. You should review the Privacy Policy to understand how information is handled and the choices available to you.
By creating an account, you agree that we may send service-related communications where necessary, including information about account security, transactions, verification and changes to the service. Marketing communications will be managed in accordance with applicable requirements and any available communication preferences.
Liability, suspension and termination
To the extent permitted by law, Highway Casino is not responsible for loss caused by circumstances outside reasonable control, interruptions to communications or payment services, misuse of an account, inaccurate information supplied by you, or failure to follow these terms. Nothing in these terms excludes or limits a right or guarantee that cannot lawfully be excluded or limited under Australian law.
You may stop using your account at any time. We may suspend, restrict or terminate access where required for legal, security, operational, verification or responsible gambling reasons, or where you breach these terms. Any closure or restriction will not remove obligations that arose before the action was taken.
Questions and complaints
If you have a question, notice an account issue or wish to make a complaint, use the support option available on the Highway Casino website. Provide enough information for the matter to be reviewed, while avoiding the transmission of unnecessary sensitive information. We will assess complaints according to our internal process and any requirements that apply to the service.
