Responsible Gaming

At Highway Casino, gambling should be an enjoyable form of entertainment, not a way to make money or manage financial difficulties. Responsible gaming means understanding the risks, making informed choices and keeping gambling within limits that suit your personal circumstances. Take time to consider how often you play, how much you spend and how gambling fits into your wider life.

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Gambling outcomes are based on chance. No strategy, system or pattern can guarantee a win, and previous results do not determine what happens next. A losing run does not mean a win is due, while a recent win does not make another win more likely. Treat every wager as an entertainment expense and only use money that you can afford to lose.

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Before you start, decide how much time and money you are comfortable spending. Consider your regular commitments, including housing, food, bills, debt repayments and family expenses. Gambling should never come before these obligations. Do not gamble with borrowed money, money needed for essentials or funds intended for another purpose.

It can help to take regular breaks and use other activities to maintain balance. Spending time with family and friends, exercising, pursuing hobbies and taking part in non-gambling entertainment can help keep gambling in perspective. Avoid gambling when you are upset, stressed, tired or affected by alcohol or other substances, as these factors can make it harder to make careful decisions.

Set a personal spending limit before you play and stick to it.
Set a time limit and stop when that time has passed.
Keep gambling separate from essential household spending.
Do not chase losses by increasing your bets or returning to recover money.
Do not view gambling as a source of income or a solution to financial problems.
Take breaks and regularly review whether gambling remains enjoyable.

Tools to help you stay in control

Highway Casino may provide account and gaming controls designed to help you manage your activity. The availability and operation of particular tools can depend on the product, account features and applicable requirements. Read the relevant information carefully before choosing a control, and contact support through the available account or website channels if you need help understanding how a setting works.

Deposit and spending limits

Where available, a deposit or spending limit can restrict the amount you add or use during a selected period. Choose an amount before you begin playing, based on what you can comfortably afford. A limit is most useful when it is set in advance and treated as a firm boundary, rather than changed whenever you want to continue gambling.

Time reminders and breaks

Use any available session reminders to stay aware of how long you have been playing. Even when gambling feels brief, time can pass quickly. Consider leaving your account or taking a planned break after each session. A break can provide an opportunity to review your spending, mood and reasons for playing before deciding whether to return.

Activity checks

Review your account activity, deposits and withdrawals regularly. Looking at your activity over a longer period may give you a clearer view than considering one session by itself. If the amount of time or money you are spending is more than expected, stop and consider setting a lower limit, taking a break or asking for support.

Self-exclusion and account closure

If you want to stop gambling, use any available self-exclusion or account closure process. Self-exclusion is intended for people who want to prevent or restrict their access for a selected period or until they decide it is appropriate to return, subject to the applicable process. Do not open another account or try to bypass a restriction. If you believe you need a longer-term break, seek independent support as well.

Recognising when gambling may be a problem

Gambling can become difficult to control for some people. A problem may develop gradually, and it is not always easy to recognise. You do not need to wait until serious harm occurs before taking action. If gambling is causing worry, conflict, financial pressure or changes in your usual behaviour, consider stopping and speaking with someone you trust or a qualified support service in Australia.

Possible warning signs include spending more time or money gambling than planned, repeatedly trying to win back losses, hiding gambling activity, feeling restless when unable to play, borrowing money, selling possessions or using credit to gamble. Other signs may include missing work or study, neglecting family responsibilities, losing interest in ordinary activities, feeling guilty after gambling or continuing despite negative consequences.

You often think about gambling or plan your day around it.
You increase the amount or frequency of gambling to achieve the same excitement.
You make repeated attempts to cut back but do not manage to do so.
You gamble to escape stress, sadness, boredom or other difficult feelings.
You hide deposits, losses or gambling sessions from people close to you.
You ask others for money because gambling has affected your finances.
Gambling is affecting your relationships, work, study, sleep or wellbeing.
You feel distressed, hopeless or unable to stop.

If any of these signs feel familiar, stop gambling and seek assistance. A qualified gambling counsellor or health professional can help you understand what is happening and discuss practical next steps. Support is available for people affected by gambling, as well as partners, family members and friends. You can also speak with a trusted person who can help you put financial or account safeguards in place.

Protecting yourself and others

Gambling services are intended for adults who meet the applicable legal requirements. Do not allow anyone under the relevant legal age to access your account or use your payment methods. Keep your login details private, use appropriate device security and log out when you have finished. You are responsible for taking reasonable steps to prevent other people, particularly children, from accessing your account.

If you share finances with another person, be open about gambling and agree on clear household boundaries. Secret gambling can create additional harm and make it harder for others to offer support. A trusted person may be able to help you monitor spending, remove access to payment methods or support a decision to take a break.

Do not use gambling to settle disagreements, manage anger or respond to pressure from another person. Do not encourage someone to chase losses or lend money for gambling. If gambling is affecting somebody close to you, approach the subject calmly and focus on the impact rather than blame. Encourage them to seek professional assistance and protect your own financial and emotional wellbeing.

Financial wellbeing

Keep gambling payments separate from everyday expenses where possible and monitor your financial statements. If you are concerned about debt or losing control of your money, consider speaking with a free or independent financial counselling service in Australia. Do not rely on gambling wins to pay bills, repay debt or improve your financial position. A qualified adviser can help you review your options without judging you.

Getting help and taking action

You can take action at any time. Stop playing, sign out of your account and use the available limits, break or self-exclusion features that match your needs. If you cannot find the right option, contact Highway Casino through the support channels shown on the website. Support staff may be able to explain account controls and the steps available to restrict or close your account, but they cannot provide medical, psychological or financial advice.

For personal support, contact a qualified gambling counsellor, mental health professional, community health service or financial counsellor in your state or territory. Independent support can help you create a practical plan, manage urges, review finances and address the effect gambling may have had on your relationships or wellbeing. Family and friends can also seek advice even if the person gambling is not ready to ask for help.

If gambling has contributed to immediate danger, serious distress or thoughts of harming yourself or another person, stop gambling and seek urgent help from emergency services or a crisis support service in Australia. Your immediate safety comes first. Do not remain alone with a serious safety concern, and ask a trusted person or health professional to assist you.

Stop gambling and move away from the website, app or device.
Write down the amount of time and money you have been spending.
Set an available deposit, spending or time limit, or request a break or self-exclusion.
Tell someone you trust what is happening and ask for practical support.
Arrange independent gambling, mental health or financial assistance.
Review your progress regularly and change your safeguards if they are not working.

Responsible gaming is an ongoing process. A limit that feels suitable today may need to be reduced later, particularly after a change in your finances, health, relationships or circumstances. Review your choices regularly, be honest about the effect gambling is having and take a break whenever gambling stops feeling enjoyable or manageable.